Delivery Information

Shipping rates (in Euros)

  • In the Netherlands (NL): 24-hour service
  • Maximum size: 100 x 50 x 50 cm
  • Maximum size domestic parcels 10-30 kg: 176 x 78 x 58 cm

Delivery
• Delivery in the Netherlands, Monday to Saturday (incl.). Items sent on Saturday are delivered from Tuesday.
• In the Netherlands, a maximum of two attempts will be made to deliver the parcel. If delivery at the door was not possible, the item can be collected at a PostNL outlet for up to three weeks thereafter.

Domestic parcels
• If there is no-one to present at the delivery address, attempts will be made to deliver to one of the neighbours.

International parcels
• For the delivery of parcels with Track & Trace to countries outside the European Union (zones EUR 3 and World), customs form CN23 must be used.
• For the delivery of parcels without Track & Trace to countries outside the European Union (zones EUR 3 and World), customs form CN22 must be used.
• For the delivery of parcels with Track & Trace to countries outside the European Union (zones EUR 3 and World), customs form CN23 must be used.
• For the delivery of parcels without Track & Trace to countries outside the European Union (zones EUR 3 and World), customs form CN22 must be used.

Zone Overview

EUR 1: BelgiumDenmark (excluding Faroe Islands and Greenland), Germany, England, France (incl. Corsica and Monaco), Italy (excl. San Marinoand Vatican City)LuxembourgAustriaSpain (including Balearic Islandsexcl Canary Islands)United Kingdom (excl. Gibraltar and Channel Islands)and Sweden

EUR 2BulgariaEstoniaFinlandHungaryIrelandCroatia, LatviaLithuaniaPolandPortugal (including Azores and Madeira), Romania, Slovenia,Slovakia, Czech Republic

EUR 3: AlbaniaAndorra, Bosnia and HerzegovinaCanary IslandsCyprus, Faroe IslandsGibraltarGreeceGreenlandIcelandChannel Islands,LiechtensteinMacedoniaMalta, Moldova, MontenegroNorwayUkraineSan MarinoSerbia, TurkeyVatican City, Belarus and Switzerland